Fechas de pago bienestar

Wellness payment dates

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Seguridad, errores comunes y próximos pasos

📘 Guía principal →

📅 Ver calendario noviembre-diciembre de 2025 →

🔍 Consultar mi fecha exacta (web, teléfono y app) →

Protege tus datos y evita retrasos

Protege tus datos: no compartas CURP, INE ni número de tarjeta por WhatsApp, Facebook o páginas no oficiales. Desconfía de promesas de “adelantar pagos”.

Instala únicamente la app Bienestar Azteca desde tiendas oficiales. Verifica que cualquier anuncio o calendario provenga de perfiles verificados.

Errores frecuentes que retrasan el cobro: información personal desactualizada (CURP, domicilio, estado civil); no revisar app/portal antes de ir a cobrar; extraviar comprobantes de trámites.

Si cambiaste de domicilio o estado civil, actualiza tus datos en el Registro Civil/RENAPO lo antes posible; esos cambios impactan la correcta acreditación del apoyo.

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Planifica el retiro: no es obligatorio cobrar el mismo día; el saldo permanece disponible. Elige horarios de menor afluencia para tu comodidad.

Comparte esta guía con familiares que también reciben el apoyo; mantener a todos informados reduce riesgos y facilita la organización.

Ante cualquier duda, usa los canales oficiales: web, línea telefónica, app o módulo presencial. Evita enlaces acortados o mensajes no verificados.

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Guarda un recordatorio del bimestre y revisa el calendario al inicio de cada ciclo para planificar compras esenciales con antelación.

Si notas inconsistencias, documenta con capturas de pantalla y comprobantes; esa información acelera cualquier aclaración.

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