Official inquiry: how to read your status

How to consult without making a mistake

Enter the official access point, capture your CURP and check the program you receive. The platform shows status (scheduled, pending, paid), modality (card or operating system) and, if applicable, location and opening hoursSave a screenshot with the date or note the reference number. If you receive more than one form of support, check each one separately; it's normal for the windows not to align in advance.

Status reading during the advance

Programmed: You have an assigned day within the extraordinary window; by card, the payment may be reflected throughout the day depending on bank closing times; in operation, respect your time. Earring: Your case has not yet been scheduled; this may be due to a data update, a change of location, or a change of bank account. Check back every morning; the status usually moves closer to the start of the block. Paid: The system registers delivery; in mobile banking, the display may take a few hours.

Amounts and accumulation of bimonthly periods

During a preview, it may happen that two bimesters are concentrated in a single payment. It's not a permanent increase, but rather the unification for operational reasons. Check your program breakdown to confirm if your case falls under accrual and keep receipts. If the amount differs from what you expected, save screenshots and request clarification with the reference number and supporting documents.

If your date is not yet listed

Follow this sequence: 1) confirm that you meet the requirements eligibility criteria2) Verify that your telephone, address and responsible party are up to date; 3) check if you are in transit to cardwhich may move your case to a special window4) Check again in 24–72 hours and keep dated evidence. If several days pass without change, go to the module with your ID, CURP, folio number, and acknowledgments.

Tips for those who already use the card

The quickest way to confirm a pre-sale is to check recent movements in the app or online banking. Activate alerts, protect your PIN, and avoid crowded ATMs. If the system shows "paid" and you don't see a balance, wait until... bank closure and check again. If the discrepancy persists, initiate a clarification process with the reference number, screenshot, and supporting documents.

Data security and protection

Access your account from your mobile network or a reliable connection; log out when finished and never share full screenshots on social media. Be wary of offers to "advance" your deposit in exchange for payment. Keep the official links pinned to your browser and avoid searching for them in search engines if you don't recognize the exact address.

Mini-routine check in advance

1) Check your status first thing in the morning. 2) If you're operational, confirm your location and prepare your documents. 3) If you receive payments by card, check your balance at the end of the day. 4) If you updated your information, check again in 24–72 hours. This routine keeps you informed without unnecessary trips.