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Security, common mistakes, and next steps
Protect your data and avoid delays
Protect your data: Do not share your CURP, INE, or card number via WhatsApp, Facebook, or unofficial websites. Be wary of promises to "advance payments."
Install only the app Aztec Wellbeing From official stores. Verify that any calendar comes from verified profiles.
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Common mistakes that delay payment: Outdated personal data (CURP, address, marital status); not checking the app/portal before going; losing receipts for procedures.
If you have changed your address or marital status, update your information in the Civil Registry/RENAPO as soon as possible; these changes affect the correct accreditation of the support.
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Plan your withdrawal: you don't have to withdraw on the same day; your balance remains available. Choose off-peak times for greater convenience.
Share this guide with family members who also receive support; keeping everyone informed reduces risks and makes household organization easier.
If you have any questions, use official channels: website, phone line, app, or in-person service. Avoid shortened links or unverified messages.
Save a reminder for the two-month period and review the calendar at the beginning of each cycle to plan essential purchases and payments.
If you detect inconsistencies, document them with screenshots and receipts; this evidence speeds up clarifications.