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Payday: organization, documents and common questions
Quick list: what to pack
ID card (original), cellular with an active line, and if you're going to activate direct deposit, account numberFor turns, write down your spot and schedule.
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If you get paid by money order or to your wallet
Verify your operator (Banco Agrario and allied network). In wallets (BICO/MOVii/DaviPlata) open the section of incentives and confirm the date and location before leaving. If the ATM or point of sale fails and there is non-cash charge, record time/branch/amount and request folio of report.
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How to avoid queues
Check your balance/statement In the app/portal, carry only what you need and prefer off-peak hoursRemember: it is not mandatory to collect your season ticket on the same day.
Frequently Asked Questions
Don't you see the payment? Check if the window has started for your payment method (bank transfer vs. money order) and if there are schedule by digit in your municipality
Did you change your number or bank? Update your information on the portal/operator to avoid bounces or unsuccessful transfers.
How much do they pay? The amounts vary by program, line item, and prioritization (Sisbén, households with children, disability, etc.). Check the intervention line item in Renta Ciudadana and the current values published by Prosperidad Social.