How to check your updated Age Pension payment amount

How to verify your new Age Pension amount: myGov, app and phone

After each indexation date, your updated fortnightly payment is reflected in your Centrelink records. There are four free and official ways to check your new pension amount without visiting a Services Australia service centre or sharing your details with anyone.

💻 1. myGov — my.gov.au

Sign in to your myGov account at my.gov.au and select the Centrelink tile. Navigate to “Payments and claims” then “Payment history” to view your updated fortnightly rate including the base pension, Pension Supplement, Energy Supplement and any other add-ons. You can also see the breakdown of deductions and the net amount deposited into your bank account.

Under “Payment details”, you can compare your current payment amount with previous fortnights to see exactly how much the rate increase has added to your pension. This is the quickest way to confirm the new amount from home.

📱 2. Express Plus Centrelink app

Open the free Express Plus Centrelink app on your iPhone or Android device. After signing in with your myGov credentials, tap “Payments” to view:

• Your updated fortnightly payment amount after the latest rate increase
• A detailed breakdown of base pension, supplements and deductions
• Your recent payment history showing previous and current amounts side by side
• Your next scheduled direct deposit date
• The BSB number En rekeningnummer registered for your payments

Tip: after each March and September indexation, open the app to confirm your new rate before your next betalingsdatum. This helps you adjust your spending plan and avoids surprises when checking your bank account balance.

📞 3. Centrelink older Australians line — 132 300

Call 132 300 from anywhere in Australia during business hours, Monday to Friday. A Centrelink representative can confirm your updated Age Pension rate, explain how the increase has been applied to your specific payment and clarify any deductions or supplements. Have your Customer Reference Number (CRN) or Medicare card ready before calling.

This is the best option for retirees who do not have access to a smartphone or computer. TTY and interpreter services are also available — ask the operator when you call.

🏦 4. Compare your bank statement

After your first fortnightly payment following the rate increase, compare the amount credited to your bank account with your previous payment. Check through your bank’s mobile app, internet banking or at an ATM. The Centrelink deposit will appear on your bank statement as “CENTRELINK” followed by the payment type.

If the new amount is different from what you expected, log into your myGov account to review the detailed breakdown before contacting Centrelink. Small differences may be explained by changes in your Rent Assistance, tax deductions or other variable components.

Practical tip: keep a simple record of your fortnightly payment amount after each rate change. A small notebook or a note on your phone makes it easy to spot any unexpected variation and provides documentation if you ever need to query a payment with Centrelink.